Question: What are the options in the client account balance area?
Answer: The buttons shown in the client account balance area will vary based on the account balance:
-
Clear Invoice - displays when the available credit and/or invoices will cancel each other out (account balance is $)
- Examples:
- Available credit is equal to the total invoice(s)
- Invoice(s) with balance owed and invoice(s) with a credit balance will cancel each other out.
- To clear invoices, click the Clear Invoice button and process a $0 cash payment.
- Examples:
- Close Invoice - displays when the available credit is greater than the balance owed (account balance is a credit)
- Process Refund - displays if the account balance is a negative value (credit).
- Make Deposit - ability to process payment to be applied as account credit without application to a specific invoice.