In some cases, you may see IDEXX Reference or In House lab results on VetConnect Plus but they are not showing in the medical records. The system allows you to search for lab results in IDEXX's VetConnect Plus system by using either a date range, requisition id, or accession id.
Navigate to Labs from the menu and expand IDEXX VetConnect Results Search and enter one or more of the following
- Order From Date - date the lab order was submitted
- Order To Date - date of results
- Requisition ID - Requisition ID that shows on VetConnect Plus results
- Accession ID - Accession ID that shows on VetConnect Plus results
Select "Search" and you will get a pop up stating if results were able to be found which can then be imported.
Note: Altering the search dates may provide more results