These features will be available when your practice automatically updates to version 2021.1 or higher. To see if your practice has moved to the latest release, click the help icon in your quick-launch links to check.
Wellness Plan Report
Additional fields (example: Pet Name, Patient DOB, and Wellness Plan UID) have been added to the Wellness Plan Report to provide the user with a single report containing all data needed related to Wellness Plans.
Sales Report-category breakdown has been updated to show returns in red font to allow users to see returns easier. Along with updates to the column names in the excel version to match the headers listed in the UI.
Expired Wellness Plans - We have reinstated the ability to apply payments against expired plans.
Whiteboard Comments - Modifications to the text format, such as italics, are visible from the Whiteboard.
Live Chat - The error occurring when attempting to contact us via the Liva Chat feature has been resolved.
Wellness Plans History - Previously the transaction history was not properly filtering out removed/deleted Wellness Plan payments. These are no longer visible.
IdexxPack1 - Idexx In-House (IVLS) - Separate result sets from the same device on the same order are no longer overwriting each other.