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How can I limit employee logins for in-office only?

  • Updated

This article describes the necessary steps to limit employee access to in-office by setting up IP Address filter rules.   This allows you to specify where people are allowed to login to the practice site.

NOTE: You can exclude certain employees from the IP Address Filter rules so they may be able to login from anywhere (e.g. from home).

 

Enable IP Address Filtering

  • Click on Menu > Settings > Practice Setup > General on the sidebar.
  • Scroll down to Miscellaneous Settings and expand the section.
  • Select the option Enable IP Address Filter?.

Enable_IP_Filter.png

  • Scroll down to the bottom of the page and click the Save.    

Exclude at least one Employee from IP Address Filter Rules

NOTE: Before you configure the IP Address Filter Rules, you should, at a minimum, exclude one employee account so that at least one person can access the system from your location in the event the IP Address(es) you enter in the next configuration step are incorrect or change.

  • Click on Menu > Settings > Employees > Employees on the sidebar.
  • Click the edit pencil beside the desired employees' profile account.
  • Click General Information to expand that section.
  • Check the box beside Exclude from the IP Address Filter.
  • Click the Save button.

Configure IP Address Rules

Contact your Internet Service Provider to obtain the Public IP Address(s) you broadcast over the internet as. Verify with them that these Public IP Address(s) are static (e.g. don't change). If they inform you that your Public IP Address(es) change frequently, you will have to continually update the IP Address Range rules when it changes. If this is the case, this method for restricting employee access to in-office only may not be the best option for you.

  • Click on Menu > Settings > Employees > Employees on the sidebar.
  • Choose the Manage IP Address Rules link at the top.
  • Click the Add IP Address Range link.
  • Enter a Rule Name to help you identify where the IP Address are for (e.g. Clinic vs. a hot spot device).
  • If your internet service provider gave you a single Public IP Address, or several non-sequential Public IP Address, you'll need to add each on individually as a new IP address filter rule. Starting with the first Public IP  Address you need to enter, type it into the Starting IP Address field. Enter the exact same number into the Ending IP Address field. Click Save.
  • If your internet service provider gave you an uninterrupted sequential range of IP Address you may broadcast as, enter the lowest value in the Starting IP Address field and the highest value in the Ending IP Address field. Click Save.
  • Add additional IP address rules as needed.

NOTE: You can update (edit pencil), disable (turn green icon red) or delete (red X) the IP Address rules added, if necessary.

       

 

 

 

 

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