On demand videos are best viewed using the Microsoft Edge internet browser. Firefox will work, but Chrome is not recommended as it will not allow you to pause, rewind, or fast forward the video. You may also download the videos directly to your computer for optimum functionality.
Description:Discover in depth invoicing techniques and account balance management.
Who should watch: All practice employees
What you will learn:
What you will learn:
- Invoicing using the Treatments section vs. Quick Invoicing
- Editing/adding invoice items
- Adding multiple owners
- Account Balance management
- Voiding vs. Returning
Description: Learn how to set up and use the eVetPractice Boarding module.
Who should watch: All employees
What you will learn:
What you will learn:
- Setting up the boarding inventory item
- Setting up Cage Types
- Setting up Reservation Types
- Using the boarding calendar vs. the boarding tab
- Checking in and out a boarding reservation with visit statuses
Description: Learn how to generate common reports to satisfy your practice reporting needs.
Who should watch: All practice employees
What you will learn:
What you will learn:
- Generating new reports
- Reporting filters
- Exporting reports
- Reviewing and removing previous reports
Description: Learn the basic setup and implementation of eVetPractice Wellness Plans.
Who should watch: Business Owners/Managers and Billable Items Managers
What you will learn:
What you will learn:
- Setting up your wellness plans
- Purchasing a wellness plan
- Wellness plan management and reporting
- Wellness plan payment processing
Description: Created for veterinarians, this webinar will discuss the day to day use of eVetPractice and medical record customization.
Who should watch: Veterinarians
What you will learn:
What you will learn:
- Entering history and exam forms
- Using document templates
- Generating estimates
- Entering callback information
- Using the whiteboard
Description: Learn the basic set up and usage of your document and email templates.
Who should watch: Business Owners/Managers
What you will learn:
- Setup and usage of custom client facing documents
- Setup and usage of invoice handouts
- Setup and usage of EMR canned paragraphs
- Setup and usage of email templates
- Sending mass communications
Description: Learn the basic set up and management of your inventory.
Who should watch: Business Owners/Managers, Billable Items Managers, Inventory Managers
What you will learn:
What you will learn:
- Setting up new inventory items
- Inventory organization
- Modifying inventory
- Purchase Ordering
- Controlled Substance Reporting
Description: Learn the basic set up and management of your billable items.
Who should watch: Business Owners/Managers, Billable Items Managers, Inventory Managers
What you will learn:
What you will learn:
- Setting up and editing inventory items
- Setting up and editing procedure items
- Setting up and editing lab items
- Setting up and editing packages
- Creating canned estimates
- Linking vs. packaging billable items
Description: Discover the basics of setting up and managing your vaccines from tracking lots to generating reminders.
Who should watch: Business Owners/Managers, Billable Items Managers, Inventory Managers
What you will learn:
What you will learn:
- Setting up vaccine invoice items
- Setting up vaccine inventory items tracking lots/QOH
- Setting up vaccine settings for logs/reminders
- Core Vaccine monitoring
- Tracking historical vaccines
Description: Designed for employees that are new to eVetPractice. Learn how to navigate and easily implement daily tasks using eVetPractice.
Who should watch: All employees
What you will learn:
What you will learn:
- Basic system navigation
- Using the calendar
- Updating client/patient general information
- Basic administrative tasks
- Basic medical record entries
- Basic Invoicing
Description: Discuss the intricacies of your large animal practice with a trainer experienced in this area.
Who should watch: All equine practice employees
What you will learn:
What you will learn:
- Basic system navigation
- Using the calendar for farm calls vs. individual appointments
- Setting up multiple owners
- Creating and filling out exams
- Managing billing
Description: Discussion on how our Referral System can help you communicate better with rDVMs and clients.
Who should watch: All practice employees
Topics Include:
- Basic system navigation
- Setting up referral hospitals and doctors
- Referral letter configuration
- Creating and filling out exams
Description: Discussion on how our exciting changes will make your clinic more efficient.
Who should watch: All practice employees
Topics Include:
- Copying prior exam answers and comments into new exams
- Customized gender options by species
- Short cut to Quick Invoicing from the calendar
- User interface icon cleanup
- Adding images to medical records
- Copying billable items
Description: Reduce front desk traffic jams by streamlining common activities.
Who should watch: All practice employees
Topics Include:
- Client/patient search options
- Appointment scheduling and calendar customization
- Quick Invoicing for OTC sales
- Client check in/out
- Collecting client/patient information
- End of day activities
Description: Ideal for new employees or anyone wishing to build up their eVet foundation.
Who should watch: All practice employees
Topics Include:
- Basic system navigation
- Adding new clients and patients
- Using the calendar
- Medical record entries
- Quick Invoicing
Description: With all eVet has to offer your practice, now is the time to ditch paper!
Who should watch: All practice employees
Topics Include:
- Using the whiteboard
- Visit Statuses
- Electronic history and exam forms
- Electronic customer signatures on documents and estimates
- Rx refills
- Internal and client communications
- Uploading documents to the medical record
Description: Drive compliance in your organization through proper set up and reporting of controlled drugs usage.
Who should watch: Business Owner & Managers, Billable Items & Inventory Managers
Topics Include:
- Set up of a controlled drug in inventory
- Using controlled drugs in packages
- Proper documentation of controlled drugs on the medical record through invoicing
- Reporting on controlled drugs
Description: Enter more medical record information in less time all while providing your clients with all the information they need to care for their pet!
Who should watch: All practice employees, especially veterinarians
Topics Include:
- Setting up and printing your exam forms
- Using Document Templates for exam comments
- Using Document Templates as exams/medical record entries
- Using Email Templates
- Customizing your Medical Record Quick Links
Description: Learn best practices and helpful hints about setting reminders in eVetPractice
Who should watch: All practice employees
Topics Include:
- Reminder Set Up and Types
- Reminder Associations
- Manual vs. Automatic Reminders
- Appointment vs. Service Reminders
Description: Set up and report on your taxes correctly using eVet
Who should watch: Business Owners & Managers
Topics Include:
- Tax rate set up
- Multiple tax rates
- Client specific tax rates
- Canadian taxes
- Assigning tax rates to billable items
- Tax reporting
Description: Keep track of hospitalized patients’ treatments in your clinic
Who should watch: All practice employees
Topics Include:
- eVet Whiteboard and Visit Statuses
- Estimates
- Treatment Plans
- Discharge instructions
- Follow up
Description: Make your books balance correctly with eVetPractice
Who should watch: All practice employees
Topics Include:
- Invoice Statuses
- Future or past date transactions
- Voiding payments
- Returning items
Description: Promote monthly discounts and maximize sales during routine visits.
Who should watch: All practice employees
Topics Include:
- Creating reminder templates
- Running reports to send emails in mass
- Setting up patient monitoring as a sales tactic
- Using patient monitoring to maximize routine visits
Description: Covetrus Prescription Management (Vets First Choice) now integrates with eVetPractice and syncs your online store activity right into your patients’ medical history.
Who should watch: All practice employees
Topics Include:
- Integration setup
- Tracking online activity in eVetPractice
- Prescription and Medical Record History distribution
Description: Covetrus is excited to announce the new ordering and receiving integration between Covetrus Distribution and eVetPractice
Who should watch: All practice employees
Topics Include:
- Creating and updating your Want List
- Shopping cart
- Receiving orders
Description: Drop the handwritten requisition forms and let eVet print them for you!
Who should watch: All practice employees
Topics Include:
- Setting up the Idexx VetConnect or ANTECH integration
- Importing the reference lab catalogue
- Setting up your labs to communicate with your reference lab
- Ordering labs and printing requisition forms
- Viewing lab results from the Lab dashboard
Description: eVetPractice’s new release includes significant workflow changes to increase efficiency in your practice!
Who should watch: All practice employees
Topics Include:
- Checkout workflow
- Boarding Calendar
- Default appointment settings
- Usage report makeover
- Declined treatments
- And more!
Description: Ensure your general settings are cohesive with your workflow!
Who should watch: All practice employees
Topics Include:
- Discuss how some sections are usable through merge fields
- Open access to options that may increase productivity
- Set defaults up to cut back on clicking
- Input your logo to use in templates and upload practice documents for quick printing
- Turn on/setup some third-party integrations
Description: Optimize your employee accounts so they may work quickly and easily in eVetPractice.
Who should watch: Business Owners and Managers
Topics Include:
- What employees can SEE with the roles
- How to appropriately assign roles
- What employees can DO with their rights
- How to determine which rights employees should have
Monday, October 21: Simplify Your Medical Record Entries - WATCH ON DEMAND
Description: Work smarter, not harder with eVetPractice!
Who should watch: All practice employees
Topics Include:
- Creating a history and exam form together
- Using document templates for surgery notes
- Creating Handouts on Billable Items
Wednesday, October 23: Using Dashboards for Communication - WATCH ON DEMAND
Description: Use all the tools eVetPractice offers to easily track client communications
Who should watch: All practice employees
Topics Include:
- Whiteboard Dashboard for Client and Interoffice Communications
- Callback Dashboard for callback or recall reminders
- Labs Dashboard alerts as callback reminders
Friday, October 25: Day to Day Reporting - WATCH ON DEMAND
Description:What reports should you be looking at to better run your business?
Who should watch: All practice employees
Topics Include:
- Financial reporting
- Client and patient tracking
- Appointment lists
- “Who Got” lists
- Controlled drug tracking
Description: We know turnover happens, let us teach your new employees how to use eVetPractice!
Who should watch: All practice employees
Topics Include:
- Creating and checking in appointments
- Updating client and patient information
- Updating medical records
- Invoicing
- Checking out
Description: Adjust your billable items catalogue to meet your accounting needs!
Who should watch: Business Managers/Owners, Billable Items Managers
Topics Include:
- Billable items category creation
- Adjusting your billable items
- Sales reporting
Wednesday, Nov 6: Client Portal: New Client and Patient Management - WATCH ON DEMAND
Description: Use eVet’s client portal to get the information you need from your new clients!
Who should watch: Business Owners/Managers
Topics Include:
- Client portal setup
- New client appointment scheduling
- New client documents
- Updating client and patient data in the portal
Friday, Nov 8: Understanding Core Vaccines and Patient Monitoring - WATCH ON DEMAND
Description: Set up your Core Vaccines and Patient Monitoring sections to best suit your needs
Who should watch: Business Managers/Owners, Billable Items Managers
Topics Include:
- Core Vaccines setup
- Patient Monitoring setup
- Including these sections on your existing documentation
- Including Core Vaccines on the Rabies Certificate.
Description: Set up your billable items, clients, and patients to correctly and efficiently apply discounts when needed
Who should watch: All practice employees
Topics Include:
- Client/patient specific discounts
- Client Statuses
- Billable items category and specific item discounts
- One off discounts during invoicing
Wednesday, Nov 13: eVet's New Boarding Module - WATCH ON DEMAND
Description: Find out how to use eVet’s new and improved boarding module
Who should watch: Business Owners/Managers
Topics Include:
- Boarding cage setup
- Boarding appointment setup
- Day to day boarding module usage