To create or edit Payment Types you must have a Business Manager role or Business Owner role.
- Click the Menu > Settings > Billing > Payments sidebar and scroll down to the Payments Accepted section.
- Click the Add New Payment Option link to create a new payment, or a Pencil icon to edit an existing payment.
Payment Settings
Enter the appropriate settings in the Add Payment Option box.
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- Enter a name for the option, select a Type, and select the 'Is Default' option if you would like this particular payment option to be the default option when making a payment.
- Grouped practices: in order for a payment type to be fully functional across all practices within the group, the name will need to be an exact match (including upper/lowercase) in each practices payment types.
- Example: American Express at one practice, AMEX at another, and Am-Ex at a third will cause the payment type to only be available at those specific practices.
- Select 'Apply Discount when used' if you would like to give a discount when this specific payment method is used.
- Example, some clinics will apply a discount if the client pays with cash over payment methods with processing fees.
- Select 'Exclude from Income Calculations on Sales Report' if you do not want this payment type to be calculated as revenue on Sales and End of Shift reports.
- Common for balance adjustments and write offs, especially when a client balance is sent to collections.
- The transaction will still be included on the Sales and End of Shift reports within the Transaction List, but not in the Cash Summary totals.
- Once you have your payment option set up or edits made, select Save.
- Enter a name for the option, select a Type, and select the 'Is Default' option if you would like this particular payment option to be the default option when making a payment.
- New payment options will now display in the Payment Type drop down on the Check Out page.