There may be a time when a customer needs a replacement rabies tag for their pet. The steps below are one way that you can handle these requests.
- Edit the vaccination log entry for the original rabies vaccine. Make a note of the original tag # somewhere.
- Replace the tag # there with the new tag # and change the "tag issue date" to the current date, and save.
- If you are going to charge for a tag replacement, invoice out your replacement tag charge. This charge should NOT be flagged as a vaccine. It is just a tag replacement. If the procedure you use for this is flagged as a vaccine, it is going to act as though they got a whole new rabies vaccine instead of just a new tag.
- In the treatment item comments for the tag replacement charge, enter both the old tag # that you wrote down in step 1, and the new tag #.
At any point after step 2, you can print the new rabies certificate.