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How do I set up and configure the integration with Zoetis Reference Labs?

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To set up your Zoetis Reference Lab  integration you will first need to contact Zoetis Reference Labs for the following account information: 

  1. Clinic ID
  2. ZNLabs Username
  3. ZNLabs Password
  4. Fill out a data release form (this process can take up to a week according to ZN Labs).
  • Once you have collected this account information click on the Menu > Settings > Practice Setup > General > Integration Settings and click the box to Enable ZNLabs Integration. Make sure to click the Save button before continuing.

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  • Next, click on Menu > Settings > Integration > ZNLabs Setup in the sidebar. 
  • Fill in your ZNLabs Account Information and click Save.

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Provider Mapping

Map your providers to the providers set up with ZNLabs.

  • Within the ZNLabs Setup window expand the Provider Mapping section.
  • Choose the correct ZNLabs Provider for the Provider displayed.

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NOTE: If you do not see your providers visible in the ZNLabs Provider dropdown, please navigate to the settings and back to the ZNLabs Setup. If they still do not display please contact ZNLabs Support directly.

 

Species Mapping

Map the ZNLabs species codes to your corresponding species codes.

  • Within the ZNLabs Setup window expand the Species Mapping section.
  • Choose the correct ZNLabs Code for the Species displayed.

Species_Mapping.png

 

Order Codes

Decide whether or not you want the entire ZNLabs catalog imported into your site. It is recommended to only populate all lab codes if the practice sees all species including large animal and exotics. 

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Pulse will import the following:

  • All current Zoetis Reference Lab codes. This will include all small and large animal codes. Many clinics find it is easier to add the few  labs that they use instead of filtering through the entire catalog. 
    **Please note that NO PRICING to your clinic can be imported. You will need to assign a cost/price to each item.

If you decide NOT to import all codes (Recommended)
After the integration is configured, at a minimum, you’ll need to complete the following items 

  • Lab Items- Your site may have been pre-populated with a subset of sample lab items that you can use or we will have brought these over from your old system if any data was migrated. Add new labs you need, delete the ones you do not need, and inactivate (turn red) those you do not currently need, but may have a need for in the future.
  • Pricing- Define the price and markup percentage for all items.
  • Cost- Verify/change Cost (to you)
  • Is ZNLabs Lab Item / ZNLabs Order Code- Enter the related Zoetis Reference Lab Order Code in the Order Code field that will appear under “Is ZNLabs Lab Item"
  • Linked Inventory Item / Linked Procedure - Link Labs to inventory items and procedures that should be linked together. If you need to link a lab to more than (1) inventory item or more than (1) Procedure, use Packages instead. Linking Billable Items  
  • Reminder Setup and Reminder Associations-  Add reminder associations to any old lab codes from your old system’s lab billable items, if being replaced. Attaching a Reminder to a Billable Item

If you decide to import all codes 
After the integration is configured, at a minimum, you’ll need to complete the following items 

  • Lab Items-Delete the ones you do not need and inactivate (turn red) those you do not currently need, but may have a need for in the future.
  • Pricing- Define the price and markup percentage for all items.
  • Cost- Verify/change Cost (to you), if necessary, especially if you have any cost related contractual pricing that is different.
  • Linked Inventory Item / Linked Procedure - Link Labs to inventory items and procedures that should be linked together. If you need to a link a lab to more than (1) inventory item or more than (1) Procedure, use Packages instead.  Linking Billable Items  
  • Reminder Setup and Reminder Associations- Add reminder associations to any old lab codes from your old system’s lab billable items, if being replaced. Attaching a Reminder to a Billable Item
  • Inactivate Old Zoetis Reference Lab Billable Items- Inactive (turn Red) old Zoetis Reference Lab Billable Items that are replaced with the new downloaded ones, as applicable.
  • Packages- If Packages were migrated, update Packages that used your old codes to the newly imported items. Creating Packages

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