Question: How to remove a lab item that has partial or final results from a client's invoice?
Lab treatment items can not be removed from an invoice if there are partial or final results. The best way to handle this is to discount the lab item in one of the following ways.
- Change the lab price to $0
- Apply a 100% discount to the item
Comments can be added to the lab treatment item and set to be displayed on the invoice so the client understands they are not being charged for this lab.