Question: How do I resend IDEXX In-house lab results to the patient's medical record?
Answer: Results can be sent from an IDEXX VetLab station manually at any point, but there are specific details depending on the circumstances to get them to successfully import into the medical record.
For non-deleted lab orders
Sending the results from the VetLab station should be sufficient to get the results to import.
- Follow the steps in your IDEXX VetLab Station manual for resending results
You can also access it online from here: IDEXX VetLab Station Operator's Guide
For deleted lab orders
Sending results targeted at a deleted lab order requires a few additional steps to be viewed successfully. Please reach out to eVetPractice support to restore the deleted lab order.