Issue - Windows released an update that breaks network sharing on computers
This will affect Dymo printers that are being shared at clinics. Dymo's directly connected to computers will work without issues
Fix - The only fix as of right now is to roll back the Windows update. This must be done by the clinic or their local IT. eVetPractice support can not do this.
The following updates are associated with this issue:
- KB5005568 (Windows Server 2019)
- KB5005613 (Windows Server 2012 R2)
- KB5005627 (Windows Server 2012 R2)
- KB5005623 (Windows Server 2012)
- KB5005607 (Windows Server 2012)
- KB5005606 (Windows Server 2008)
- KB5005618 (Windows Server 2008)
- KB5005565 (Windows 10 2004, 20H2, and 21H1)
- KB5005566 (Windows 10 1909)
- KB5005615 (Windows 7 Windows Server 2008 R2)